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AstroPay Verification How-To & FAQ

How to Verify an Astropay Account: Guide & FAQ

Astropay is a super popular e-money transfer service that has gained quite a bit of traction in recent years. They make payment painless for online gambling, forex, crypto, and P2P. However, there are a few hoops to jump through before you can get the most out of their services.

You’ll need to register an account, and once you’ve done that – you’ll need to verify. That’s why we’re here today, to walk you through how to verify your Astropay account and discuss what you’ll need to do so. Realistically, this is a super simple process, so don’t worry too much. Make a drink, sit down, read our guide, and you’ll have a fully operational Astropay account in no time.

Astropay Verification 101

Now that we have you reading, let’s talk about what to expect. You saw our little table of contents above, so you have a general idea – but have you read more on EwalletUpgrades about Astropay? If not, you’re missing out – so check out our guides to Astropay registrationlimitsfees, and more.

Now – let’s get you verified.

Step-by-Step Guide to Astropay Verification

This is going to be a fun section. We’ve recently covered Astropay registration and felt it was only fair to wrap up with a guide to verification. Luckily for you, Astropay has made things incredibly simple – let’s take a look.

First things first, if you haven’t already, you’ll need to register an account. Click the link above and follow steps 1-3, which I’ll reiterate below:

  1. Follow the initial registration steps:
    • Click here
    • Enter your phone number, verify with a 6-digit 2-Factor Authentication (2FA) code
    • Create or randomise a secure password
  2. If you’ve already created an Astropay account, you can instead click already have an account and move to step three below.
  3. Fill out your personal information. This will include:
    • First & last name
    • Date of birth
    • Home country
    • A valid email
    • Valid, government-issued ID (passport, driver’s license, military ID)
  4. Click Finish and wait to receive a confirmation email. Following the instructions in the confirmation email will create and finalise your account.

And after that, you should have a fully verified and registered account within a matter of minutes.

Verification FAQ: Astropay

We’re going to answer the most commonly asked questions related to Astropay verification, but I have one spoiler. We’ll be saying yes, but actually no, quite a bit in this section, as there are a lot of heavily restricted but technically viable use options on Astropay. 

Once you’ve verified your account (which takes very little time), though, you’ll be able to use your account fully and without any major restrictions.

Can I use an Astropay account without verification?

Yes, you can use an Astropay account without verification, but it’s heavily restricted. 

You will be able to upload funds to a registered (but unverified) account, though there will be:

  • Lower limits on your Astropay account
  • Higher fees on all use cases
  • Limits to how you use your account:
    • Deposits have a strict limit
    • Withdrawals are not allowed with unverified accounts
    • P2P transactions are heavily limited

Don’t forget that it’s far simpler to get rewarded for using AstroPay via EwalletUpgrades, either! Each of the issues listed above is solved by pairing your AstroPay and EWU accounts, and EWU members get the following benefits for free:

  1. Free AstroPay Instant black vip status
  2. Free verification
  3. Fast-tracked verification (less than 24 hours vs. up to 3 business days)
  4. Cashback on AstroPay transactions
  5. Free P2P transactions

All it takes is roughly five minutes of your time, a first and last name, email, password, and to pick your home country and preferred language. And that’s that!

You can see all the benefits and sign up here.

Do you have to verify your Astropay account?

While you don’t technically have to verify your Astropay account, it’s highly recommended. 

As we mentioned above, registered (but unverified) Astropay accounts are heavily restricted in terms of use – but you can still use them for very limited applications.

Can I withdraw from Astropay without verification?

You cannot withdraw funds from Astropay without verification.

This is done to ensure several things:

Funds go where they’re supposed to (because… that’s where we want our money)

That you are who you say (and not a criminal)

To be positive that you are following local laws & regulations (such as age restrictions)

So while this may be an annoying thing to hear, the truth of the matter is that it’s done to protect you and your money. And if we’re being honest, it really doesn’t take long to verify your account, so it really shouldn’t be an issue. Take the five minutes, wait a bit, and you’ll be all set.

Can I receive money on Astropay without verification? 

Yes, you can receive money on Astropay without verification. 

However, you will be unable to withdraw said funds to an external source – so plan ahead. If you want that money in your bank or card account, you’ll need to verify to make it happen.

How much time does Astropay take to verify?

Unlike many similar services, Astropay’s verification process is incredibly quick. 

Some services will take between 2-5 business days to verify, whereas Astropay processes your documents within five minutes.

While it is possible that things could take slightly longer than that (potentially up to one whole business day), it’s quite unlikely. Most users find that their account is fully verified and ready for use within five minutes of submitting accurate documents.

Can I send money on Astropay without verifying?

Yes, you can send money to other Astropay users without verifying, though once again, you will be unable to use it elsewhere or withdraw any funds.

Why did Astropay reject my document(s)?

Astropay likely rejected your documents because they weren’t valid. If this happens to you, double-check the following to find the issue:

  • Spelling
    • Name, date of birth, street address, etc.
    • One misplaced letter or number can lead to a document being rejected.
  • Expiration
    • Be sure that your passport, driver’s license, or other forms of ID are not expired and currently valid.
  • Validity
    • You must use a valid, government-issued ID. You cannot use school ID cards, bus passes, or any other form of non-official ID.
    • Passports, driver’s licenses, and military ID cards are the most common options.
  • Email + Phone Number
    • This is pretty obvious, but be positive that your number and email are accurately entered.

Those are the most commonly reported issues with verification on Astropay. If you’re experiencing further issues and can’t resolve them with the above points, contact Astropay customer service.


Ultimately, using Astropay is super simple by design, and that certainly includes its registration and verification processes. They’ve streamlined each to ensure that new users aren’t left by the wayside while allowing themselves to take reasonable steps for security. If you’re trying to get an Astropay account up and running now, you’ll likely be able to – though don’t expect it to be an immediate process. 

Occasionally, Astropay will require more time to verify an account – so be patient, and you’ll be getting the most out of them in no time.

We are an approved AstroPay partner, which means when you sign up to us we are able to provide you with many benefits that you can see listed below.

  • Instant AstroPay Black Level VIP Upgrade
  • 1.00-1.80% AstroPay VIP Cashback
  • Free Verification (no deposit required)
  • Fast-track AstroPay Verification
  • Free AstroPay P2P Transfers

Click the button below to register at AstroPay (or skip to step 2 if you are already registered):

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